Unit of competency
Modification History
Release |
Comments |
Release 1 |
This version first released with ICT Information and Communications Technology Training Package Version 6.0. |
Application
This unit describes the skills and knowledge required to establish and manage Information and Communications Technology (ICT) business analysis activities in a medium-to-large organisation.
This unit applies to individuals who require high-level management, business and technical skills to manage complex analysis efforts within the Information and Communications Technology (ICT) industry, often as part of business-critical ICT projects.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector
Systems analysis and design
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Plan business analysis approach |
1.1 Identify business analysis initiative and establish applicable organisational process needs and objectives 1.2 Review organisational and legislative requirements, including standards, guidelines and processes applicable to initiative 1.3 Define process requirements of business analysis initiative, according to organisational requirements 1.4 Tailor approach to needs of specific business analysis initiative, according to organisational standards 1.5 Engage with required personnel and determine how work will be completed 1.6 Plan execution of business analysis activities according to organisational requirements |
2. Conduct stakeholder analysis |
2.1 Identify stakeholders who may be affected by business need or new solution 2.2 Assess stakeholder attitudes toward and influence over initiative 2.3 Decide which stakeholders will have authority over business analysis activities 2.4 Instigate regular reviews and identify new stakeholders and changed positions as business needs evolve |
3. Plan business analysis activities and communication |
3.1 Discuss and establish type of project or initiative and business analysis deliverables 3.2 Determine scope of work in business analysis activities 3.3 Establish and approve which activities the business analyst will perform and when 3.4 Develop estimates for business analysis work 3.5 Determine methods to receive, distribute, access, update and escalate information from project stakeholders 3.6 Decide how best to communicate with each stakeholder according to stakeholder needs and constraints to communication |
4. Plan requirements management process |
4.1 Establish a requirements repository for storing requirements, including those under development, under review, and approved requirements 4.2 Assess need and process for requirements traceability based on applicable factors 4.3 Conclude which requirements attributes will be captured 4.4 Determine requirements change management process |
5. Manage business analysis performance |
5.1 Determine which metrics will be used when measuring work performed by business analyst 5.2 Report performance in required format according to project needs 5.3 Assess performance measures and determine where problems may be occurring in executing business analysis activities 5.4 Identify and recommend preventative or corrective actions as required 5.5 Confirm and review business analysis performance and recommended actions with required personnel |
Foundation Skills
This section describes those language, literacy, numeracy and employment skills that are essential to performance but not explicit in the performance criteria.
S KILL |
DESCRIPTION |
Numeracy |
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Oral communication |
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Reading |
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Writing |
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Planning and organising |
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Problem solving |
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Self-management |
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Unit Mapping Information
Supersedes and is equivalent to ICTSAD603 Plan and monitor business analysis activities in an ICT environment.
Links
Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2